Question 1

What's included in my all-in price?

Accepted Answer

Your all-in monthly cost bundles everything you need: rent, furnished space, internet, utilities, and our service fee that includes on-site management, common area access, and security. The exact amount varies by apartment type, size, and features (like balconies or floor level). You'll also pay a one-time move-in fee and a security deposit, fully refundable at check-out provided the apartment is free of damage beyond fair wear and tear.

Question 2

How much does student housing cost in Berlin (on average)?

Accepted Answer

The rental prices for an apartment in a student residence in Berlin vary greatly depending on amenities, location, services offered, and quality. It is also important to distinguish between state-subsidized and private student residences. In state-subsidized student housing, rents are around €370 per month. However, waiting lists can often exceed three semesters.
For international students, it is often even more difficult to apply for a suitable place, especially for first-year students. Private providers usually offer significantly higher quality and more services. Some organize regular events, have on-site house managers, provide spacious communal areas, and offer all-inclusive rents, meaning no additional utility prepayments. This gives students much more security and quality of life. Comprehensive security measures—such as electronic access systems, CCTV cameras in public areas, and on-call security services at premium providers—are also a major plus, especially for international and Erasmus students. In private student housing, rents are typically around €700 to over €1,000 all-inclusive, depending on location, apartment features, size, and services offered.
Modern, fully furnished residences with numerous communal areas—such as study rooms, community lobbies, fitness areas, rooftop terraces, cinema rooms, and shared kitchens—are particularly popular among students. Neon Wood offers all of these amenities. At Neon Wood, all-inclusive rents in Berlin start at €765 per month. The price includes utilities, high-speed internet, fully furnished apartments, and access to all communal areas (which may vary by location). Also included are participation in events and daily contact with on-site staff during weekdays. Neon Wood thus provides a unique all-round carefree package.

Question 3

How do I apply for a place in a student residence in Berlin?

Accepted Answer

You can apply for a Neon Wood apartment directly online from anywhere in the world. Choose your preferred location, select an available room or apartment, and complete the booking process digitally. Our team will guide you through contract details, move-in dates, and any documents you may need. For state-subsidized student housing, applications are usually submitted through the local Studierendenwerk and often involve long waiting lists.

Question 4

Are student apartments only rented to students?

Accepted Answer

Neon Wood residences are designed for students and young professionals. You typically need to be enrolled at a university or in a comparable educational programme, or be a young professional within a certain age range. Specific eligibility criteria may vary by location and are outlined in the rental terms for each property.

Question 5

Who are the largest student apartment operators in Germany?

Accepted Answer

Germany's student housing market includes large operators such as WEGRA, Alvarium, The Fizz, and Neon Wood, alongside many regional and university-affiliated providers. Private operators like Neon Wood focus on fully furnished, all-inclusive residences with community spaces, on-site teams, and services tailored to international students.

Question 6

Who are the largest serviced apartment operators in Germany?

Accepted Answer

The serviced-apartment segment in Germany includes international brands and specialised operators offering furnished stays with hotel-like services. Student-focused providers such as Neon Wood overlap with this category by offering furnished units, utilities, internet, and shared amenities in a residential community setting rather than a classic hotel model.

Question 7

What should I do if I lose my apartment key?

Accepted Answer

If you lose your key, contact the on-site Neon Wood team or the Key Emergency Assistant service immediately. They can help you regain access safely and arrange a replacement according to your building's security procedures. Emergency contact details are provided at move-in and in your tenant information.

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